Privacy Policy

Information provided by you through our Web site is used for Transnetwork business purposes only in order to service your needs.

Transnetwork may use "cookies" or related technology in order to track usage of the Web site, and in order to improve our service to you.

Transnetwork and its affiliated companies and representatives are committed to respecting the privacy of your personal information. However, it must be understood that the Internet is not a completely secure medium of communication. Therefore, we cannot guarantee the privacy of any information you input on this Web site or send to us on the Internet. We will not be responsible for any damages you or others may suffer as a result of the loss of confidentiality of any such information. We look forward to communicating with you and have provided many places on this Web site for you to contact us. However, please remember that, unless the specific access location says otherwise, all messages sent to or from this Web site can be accessed by other Internet users. To protect your privacy, please do not use e-mail to communicate information that you want kept confidential.

Confidentiality is a top priority at Transnetwork. We are committed to maintaining the highest level of confidentiality with all of the information we receive from our producers or policyowners, including the information received from this Web site.

Governing Laws
The applicable laws of the state of Texas shall govern as to the interpretation, validity and effect of this Agreement and any use of the Web site, without giving effect to any principles of conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. You hereby consent and submit to the non-exclusive jurisdiction of the courts of the state of Texas in any action or proceeding instituted under or related to this Agreement or your use of this Web site.

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Service Request Forms
Any information requested is for our internal use to service your request. It is not shared with any third party, unless permitted by you or required by law.

Interactive Forms
Any interactive forms on this Web site are there for your information only. Transnetwork tracks, retains and/or uses any of the data input into these forms for our internal use only.

Aggregated Tracking Information
This Transnetwork Web site collects no personally identifying information about individuals except when specifically and knowingly provided by such individuals. Transnetwork will not release any of said information about you without your permission, unless permitted or required by law. Transnetwork gathers two types of information about people who visit our site: data you provide through optional, voluntary contact request forms; and aggregated tracking information such as IP address and home server information.

To enable us to continually improve on the content we offer our users, as well as for systems administration purposes, we collect aggregate information site-wide. This gives us an idea of which parts of our Web site users are visiting. We do not link IP addresses to anything personally identifiable, which means a user's session will be tracked, but the user will be anonymous.

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Information Collection and Use
Transnetwork routinely gathers data on Web site activity, such as information about Web site visitors, to improve the caliber of online information and services offered. There are two forms of data that Transnetwork collects: Web site visitorship data and personal information voluntarily provided to us by Web site visitors.

Web site visitorship data is

  1. collected on an aggregate, anonymous basis, which means no personal information is associated with this data;
  2. gathered through the use of Web server logs and cookies. A Web server log is a file where Web site activity is stored. A cookie is a small piece of information that a Web site sends to a visitor's computer, which is stored on his or her hard drive. Transnetwork uses cookies to track repeat visits to its Web site. Although Transnetwork assigns a cookie to a visitor's computer, the company does not know who that visitor is unless that person specifically tells us; and
  3. shared among Transnetwork business units to improve Web site content and overall service.

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welcomes your comments regarding our Web site. While we do value your feedback, we ask that you not submit to us any suggestions, materials, ideas or creative concepts for new, modified or different products or services via this Web site. Transnetwork requests this in order to avoid confusion in the future regarding the origin of the concept, product or service.

If, despite our request that you not send us any creative materials, you in fact send us creative suggestions, ideas, concepts or other information (collectively, the Information), such Information shall be deemed by Transnetwork to be, and shall remain, the property of Transnetwork. None of the Information shall be subject to any obligation of confidence on the part of Transnetwork and Transnetwork shall not be liable for any use or disclosure of any Information. Without limiting the foregoing, Transnetwork shall exclusively own all rights to the Information of every kind and nature and shall be entitled to unrestricted use of the Information for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Information.

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